HELP & SUPPORT

 

 

What does the L.A's stand for?

 

The L stands for Lei after my daughter Leilana. The A stands for Anne after my grandmother Ruth "Anne" 

LeiAnne's Luxury Hair Company

 

How long will it take for me to receive my order?

Please allow 2-3 business days for processing your order after your payment is received. Once your order is processed you will immediately receive a tracking number.

 

What is the quality of  your hair extensions?

100% human hair.

 

What color is your hair?

The bundles are 100%  unprocessed virgin hair so the colors may vary slightly.

Typically bundles are a 1b.

 

Can I dye the hair?

Yes. Let us know in the notes  and we can send you the lightest shade of hair we have. Like your natural hair you must condition and moisturize your hair as coloring the hair can cause drying.

**It is important to consult a professional before performing a chemical service on your investment to prevent causing irreversible damage to your hair.

 

How many bundles do I need?

Usually 3-4 depending on the fullness you want to achieve for your look.

 

Do you have a return policy or exchange policy?

We want to provide the best customer service to all of our customers. We will consider an exchange or store credit on a case by case basis.

**In order to receive an exchange or store credit  the hair must be in the same condition as when you received it(for hygiene purposes)

How may I contact you?

You can email me at l.asluxuryhaircompany@gmail.com

 

 

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